IT support engineer

 
 
 

Location: Chichester

We’re looking for an IT Systems Engineer to join a small but established team working proactive support of the IT infrastructure of our large digital agency.  You will provide efficient and effective day to day support to the business, including application and hardware support, machine builds, hardware and software troubleshooting amongst many others.

 

Required technical skills and experience

  • Deskside Support - providing desktop computer technical support for the user’s hardware and software (including but not limited to)

    • Application support (O365, Skype for Business etc.)

    • Windows Update Issues

    • AV Issues

    • SharePoint

    • Hardware Issues (Laptop, Screens, Docs, Cabling etc.)

  • Machine Build (including but not limited to)

    • Install OS

    • Resolve driver issues

    • Domain registration

    • User profile management

    • Manage AV Administration

    • Manage Encryption Administration

    • Client SSL Certificate creation

  • Hardware and software trouble shooting with RCA and permanent remediation

  • Able to follow set procedures.

  • Decision making and problem-solving aptitude

  • Excellent time management and ability to multi-task

  • Attention to detail

  • Self-motivation

 

Salary and remuneration

We offer an attractive salary and remuneration package depending upon individual skills and experiences.